DMV Offers Customers New User-Friendly Website

A brand new online experience awaits customers the next time they visit the Department of Motor Vehicles’ newly redesigned website.  The slick, uncluttered layout offers ease of use and better features that allow users to quickly and easily find needed information a few clicks of the mouse!

More Information

When customers log on to www.dmv.ca.gov, they are greeted with bold and dynamic content that highlights DMV’s expanded online services, including appointments, obtaining a copy of driving records, renewing vehicle registration, filing a Notice of Release of Liability (NRL), helpful alerts and updated information.

The sleek navigation bar has been simplified to provide centralized access to all DMV online services and resources.  

The enhanced, bilingual site also allows customers to ‘Connect With Us’ through social media channels, like Facebook, Twitter, and DMV’s unique YouTube channel, which offers videos on the latest DMV innovations and programs, as well as teen and adult driving lessons.  And an embedded video player invites users to view an informative “Check Us Out! video that showcases all the department has to offer.

DMV officials said the features offered by this re-vamped, user-friendly website are just another step in the continuous effort to improve customer service with the use of cutting edge technology 

Core Facts

  1. Newly redesigned, easy-to-use website.

  2. Sleek, simplified naviation bar provides centralized access to expanded online services for appointments, renewing vehicle registratrion, helpful alerts and updated information.

  3. Homepage video player showcases department services.

  4. Customers can "Connect With Us" through social media channels like Facebook, Twitter and DMV's unique Youtube channel which offes instructional videos.

  5. New site is bilingual (English & Spanish).

Videos

Quotes

“Our goal is to deliver a fresh, efficient, and easy-to-use website that will make your online experience more pleasant. We developed a website that not only offers improved functionality, but allows our customers to easily browse, learn, interact and conduct business online.”

George Valverde, DMV Director

Company information

Don't Stand In Line, Go Online! Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Website including online advance appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions. Customers can also effect transactions by calling DMV customer service at (800) 777–0133. DMV is a department under the California State Transportation Agency (CalSTA).

18th July 2011

Main Press Contact

Mike Marando, Armando Botello, Jan Mendoza, Jaime Garza

DMV Office of Public Affairs

916-657-6438

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