Hitachi Consulting UK and easyJet Collaborate to Complete Redevelopment of New easyJet Web site

Microsoft Technology Increases Ease of Use, Greater Integration with Retail Partners, and Provides Platform for Future Service-Based Delivery

Core Facts

Hitachi Consulting United Kingdom today announced that it has completed the redevelopment of easyJets new web site, working in close collaboration with easyJets internal technical team. The new web site, which accounts for 98 percent of the low-fares airlines revenue bookings, was redeveloped using Microsofts .NET architecture and Web 2.0 technology to deliver a robust, extensible framework, increasing ease of use and visibility for customers, enabling greater integration with its retail partners, such as insurance providers, car hire and hotels, reducing third-party maintenance and support costs, and providing a platform for future service-based delivery.
easyJet pioneered the use of the Internet for travel and now serves more than 46 million passengers through 500 routes. The company has 182 aircraft in 29 countries and employs more than 6,500 people. As the main booking funnel for the companys revenue, the easyJet web site is one of the top 10 web sites in the UK.

Quotes

We are heavily driven by IT as a company and are continually trying to upgrade our systems. I had worked with Hitachi Consulting previously and was impressed by how much intellectual property they have in our industry, particularly with regards to working practices and procedures. They also have a deep technical understanding of Microsoft technologies and worked with our team on a collaborative basis. This project is the first of many step changes in our online offerings, and the .NET architecture gives us greater scope to develop more functionality moving forward.

Colin Rees, Head of Software Delivery for easyJet

"As a company with a business model based so heavily on technology, easyJets implementation is a great example of how Microsofts .NET architecture and Web 2.0 technology can transform business performance. We look forward to supporting easyJet in its future projects.

David Kilpatrick, Managing Vice President at Hitachi Consulting UK

This significant technology implementation reaffirms the exceptionally strong relationship we have with both easyJet and Hitachi Consulting as one of our Solution System Integration partners. We are proud to form such a fundamental part of easyJets business plan and strategy and we are pleased to have been able to support them in offering an improved customer experience to the 50 million customers worldwide who will fly with the airline in the coming year.

Alex Cresswell, Business Manager for Travel & Transport at Microsoft UK.

Company information

As Hitachi, Ltd.‘s (NYSE: HIT) global consulting company, with operations in the United States, Europe and Asia, Hitachi Consulting is a recognized leader in delivering proven business and IT strategies and solutions to Global 2000 companies across many industries. With a balanced view of strategy, people, process and technology, we work with companies to understand their unique business needs, and to develop and implement practical business strategies and technology solutions. From business strategy development through application deployment, our consultants are committed to helping clients quickly realize measurable business value and achieve sustainable ROI.

Hitachi Consulting’s client base includes 25 percent of the Global 100 as well as many leading mid-market companies. We offer a client-focused, collaborative approach and transfer knowledge throughout each engagement.

For more information visit www.hitachiconsulting.com.

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