14th Jun 2010
Leading Global IT Service Provider Using Sidonis|StateWise® to Offer Enhanced Service Management Capabilities for Network Operators
Complementing existing fault and service level management systems, Sidonis|StateWise® incorporates significant innovations in root cause and service impact analysis. Through advanced data modelling, visualisation and topology-based correlation techniques, Sidonis|StateWise® enables: - Improved performance against commercial service level agreements reducing the commercial impact of outages - Faster identification and more appropriate response to failure scenarios - Higher productivity of network operations and field dispatch/engineering teams - Lower information systems costs for an increasingly business-critical function
Service providers are operating increasingly large, complex and dynamic networks. Consequently, assuring services that rely on those networks requires more sophisticated systems, capable of operating across multiple technologies and at scale. Our agreement with AssureNet will make Sidonis unique technology accessible to service providers around the world, making service assurance a key differentiator in winning high-value business.
Don Keir, Sidonis CEO,
Our agreement allows us to deliver Sidonis' solution to provide exceptional capabilities that address our customers ongoing network management and service assurance needs. Our outsourced Network Operations Center (NOC) and software as a service (SaaS) cloud computing offerings combined with Sidonis correlation and impact analysis technology help make us a full- service supplier for companies seeking comprehensive resource and network management.
Pat Murtha, President & CEO of AssureNet LLC.
Formed in 2006, Sidonis develops software with the potential to save millions in service level agreement penalties or lost revenues, by helping service providers identify the root cause and impact on services of network faults. Through a unique way of modelling networks and services, Sidonis provides far more flexible and lower cost solutions than traditional service or network management systems. The company has customers in the UK, Europe and Middle East, with partners including Harris Stratex, AssureNet LLC, SciSys and IPL. Visit us on the web at www.sidonis.com
Nicky Denovan
Carol Hopperton
Chief Operating Officer
+44 7769 883367
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